Case studies and experience
Our experience is not theoretical.
We've designed, built and delivered systems that are used day to day inside real businesses, often in environments where processes evolved informally, knowledge lived in people's heads, and the business relied heavily on a few key individuals.
Our work reduces pressure, keeps things running smoothly and stops you falling behind.
Case Studies
A closer look at two projects that show how we work.
Gridlines
Making expert knowledge accessible: How we helped a financial modelling business scale expertise without the founder needing to be constantly available.
Read case study
Ghostart
Helping teams act with confidence: How we designed a system that helps teams make better decisions independently without constant founder approval.
Read case studyPatterns we see again and again
Internal platforms and knowledge systems
We've designed and built internal platforms that capture business-critical knowledge and support consistent decision-making.
Result:
In one professional services firm, we reduced new staff onboarding time from two weeks to three days.
Operational AI tools
We've built AI-supported tools that reduce inbox load, support triage, and quietly remove friction from day-to-day operations.
Result:
One client reported saving 12 hours per week in admin time within the first month.
End-to-end system builds
We've worked across multiple workflows to stabilise how work flows, reducing reliance on specific individuals and connecting tools into a coherent system.
Result:
The business becomes calmer and more resilient.
Get in touch
If you'd like to talk through your context and see whether our experience is relevant, we can start there.
No pitch. No demos. No obligation.